Recently updated on February 20th, 2024 at 10:17 am
Telus is a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, and IPTV television. If you want to connect with the customer service department of Telus, you can reach out by phone, email, through social media or traditional mail.
Today, we will discuss about Telus hours of operation that includes Telus opening hours, closing, holiday hours, Easter labor day opening and closing business hours.
Most Telus stores are OPEN on these holidays
Good Friday
Easter Monday
Victoria Day
Saint-Jean-Baptiste Day
Canada Day
Civic Holiday
Labour Day
Veteran’s Day
National Day for Truth and Reconciliation
Juneteenth
Thanksgiving Day
Remembrance Day
Telus Regular Business Hours
- Weekdays: The customer service department is open Mon to Fri: 10:00 am to 9:00 pm. The business center is open Mon to Fri: 10:00 am to 9:00 pm.
- Weekends: The customer service department is on open Saturday 10:00 am to 7:00 pm and Sunday 10:00 am to 6:00 pm. The business center is on open Sat-Sun: 24 Hours. In the event a holiday falls on a weekday or weekend, Telus is open for business.
- Faults & Customer support : Telus’s faults and customer support teams are open for all year round during working days & also public holidays.
What time does Telus Canada open and close?
| Store hours today | Opening Hours | Closing Hours |
| Monday | 10:00 am | 9:00 pm |
| Tuesday | 10:00 am | 9:00 pm |
| Wednesday | 10:00 am | 9:00 pm |
| Thursday | 10:00 am | 9:00 pm |
| Friday | 10:00 am | 9:00 pm |
| Saturday | 10:00am | 7:00 pm |
| Sunday | 11:00 am | 6:00 pm |
Telus Holiday Hours
The Telus website offer details relating to hours of operation. Customer service is closed on most public holidays. When you connect with the customer service department, you will notice the company observes Federal holidays.
- New Year’s Day
- Christmas
Telus Special Event Hours
Telus company holds special events from time to time. You’ll have to contact the customer service department to explore the hours of special events.
Contacting Telus to Verify Business Hours
- Phone Number: You can reach Telus customer support by calling +1 604-697-8044 number directly.
- Email Contact: When you send an email to the Business customer service department, you will need to use this email eppsupport@telus.com After you send your email, you will receive a response within 24 hours.
- Mail: You can send your correspondence to the corporate headquarters here: 510 Georgia St W, Vancouver, BC V6B 0M3, Canada.
- Social Media: Customers can connect with the customer service department through social media using their official Facebook or Twitter page, and click on the “message” button. you will receive a response from the customer service department within 24 hours
Resource Links
FAQs
Q. What is Telus Canada?
A. Telus is a Canadian publicly traded holding company and conglomerate.
Q. Where is Telus Canada Headquarters?
A. Telus Canada headquarters is located at 510 Georgia St W, Vancouver, BC V6B 0M3, Canada.
Q. What is Telus Canada phone number?
A. Telus Canada Phone number is +1 604-697-8044.
Q. Who owns Telus Canada?
A. Telus Canada is wholly owned by the Telus Mobility.
Hopefully, We helped you to get some genuine hours details for Telus.
Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!
Also Read : CRA Business Hours
Telus Reviews
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This is terrible. It shows open 24 hours for customer support. You phone the 1-866-558-2273 number and you get the recording, "Unfortunately we are closed right now. . . . We look forward to your call during normal business hours. . . . but the normal hours are NOT given. The site tells a person very little. It means that TELUS simply wants to look good.
Telus customer service is the absolute worst. Regular hours are posted everywhere as being 24 hour service, but whenever I contact them the response is always the same, "Please call back during regular hours". I will be cancelling my internet service by way of No Payment of Bill if that's what it takes.
Your support pages repeatedly say you are available 24/7. Under many layers of the webpage it says that you are available for billing discussions during business hours. Since at 9 am I have been trying to get in touch with you and you keep saying you are closed. It is 10:20 am and you are still not open. clearly your business hours do not include my location but your support page does not make that clear.This is poor service fot the amount you charge
Living in Toronto, calling Telus super at 8.05am I'm getting the answer to call back during regular hours?? On innocent says regular hours are 24/7. I need rest roaming for USA, cannot log to my account, no support provided by Telus. Very disappointed
Be open the hours you advertise
Cant get no help